Eterna
Electric Ebike Downhill Mountain
Shipping
We offer free shipping on all our Electric Bikes (eBikes) to all our customers within the continental United States. As our eBikes are large and heavy items (over 50lbs), we use specialized freight carriers to ensure your product arrives safely and in perfect condition. Please allow 3-5 business days for your order to be processed and an additional 5-10 business days for shipping. You will receive a tracking number once your order is shipped.
Please note that deliveries require a signature upon receipt. If you are not available, the courier will make two additional attempts to deliver your order. If delivery is unsuccessful, your order will be returned to us, and additional shipping charges may apply to resend the package.
Returns
If you're not entirely satisfied with your purchase, you may return the unused E-bike in its original packaging within 30 days of delivery for a refund. To start a return, contact our customer service team on our contact page for a return shipping label and instructions. Please note, return shipping costs will be deducted from your refund. Refunds are processed upon successful inspection of the returned item, and will be issued to your original payment method. We cannot accept returns for used or damaged items.
By placing an order, you are agreeing to this shipping and return policy. If you have any questions about our policies, please contact our customer service team from our contact page.
Warranty
If you're not entirely satisfied with your purchase, you may return the unused E-bike in its original packaging within 30 days of delivery for a refund. To start a return, contact our customer service team at [your email address] for a return shipping label and instructions. Please note, return shipping costs will be deducted from your refund. Refunds are processed upon successful inspection of the returned item, and will be issued to your original payment method. We cannot accept returns for used or damaged items. For more information visit our warranty page
48V 14ah
Able to Ride at Max Speed and Max Resistance For an Hour with No Pedaling.
500 Watt Motor
Able to Climb the Toughest Hills. Except That Big One.
45 Miles
The Max Distance Everyone Puts for Their Tinder Range.
50 lb
That's the Same as a Fully Loaded Backpack or 60 Lbs of Pure Gold.
20 MPH
20 is Stupid Fast On a Bike. Are You Really Going to Want to Go Faster?
Approaching eBikes with a different philosophy
Downshift into adventure
We make bikes for every body shape – no matter how big or small your thighs might be.
Customer reviews
Reviews written by the owner
Frequently Asked QuestionsAbout Product
Please read our frequently asked questions to find out more.
What happens if what I ordered is out of stock?
Somebody has messed up and will be dealt with.
Do you have discount codes?
Nope
Do I really need to wear a helmet when cycling?
Helmets are extremely important when riding and should always be worn during cycling. They protect your head from any injuries and studies have shown that helmets significantly reduce the risk of head injuries.
Do I really need bike-specific clothing?
Cycling shoes are also a great investment for serious cycling as they provide support and grip on your pedals which is especially great for long distance cycling as it will contribute to keeping up a fast pace .
Do I have to take cycling seriously?
Cycling is for everyone, no matter your fitness level. You can ride at your own pace, at your own distance whether you’re commuting to work or just simply riding to the shops.